You clicked unsubscribe on a Shein sale email last week, and this morning your inbox has three more from Shein and a couple from Temu. Coupons, cart reminders, new-arrival alerts, all screaming a discount. These two retailers mail hard, and one unsubscribe rarely covers it.
Open any Shein or Temu email, click Unsubscribe at the bottom, and confirm. Then turn off promotions in your account’s email preferences and the app’s notification settings, since those are separate lists. Order and shipping emails keep coming while your account is active. If they persist past ten business days, block or filter the sender.
Why do Shein and Temu send so many emails?
Both companies treat promotional email as a core growth channel, so a single sign-up or order can enroll you in several overlapping lists at once. That is why the volume feels relentless in a way a normal newsletter does not.
A typical account gets promotions, personalized coupon drops, abandoned-cart reminders, price-drop alerts, and new-arrival announcements. Each of those is often its own mailing list, and the same message frequently arrives by email, SMS, and app push notification. Clear one list and the others keep running. The pattern is not unique to these two, since Amazon splits its marketing across a dozen separate lists the same way. This matters for how you unsubscribe: to actually quiet these senders, you have to switch off the source at the account level, not just tap a single footer link. The good news is that both are legitimate companies, so their unsubscribe controls work as promised, and under the U.S. CAN-SPAM Act they have to honor a marketing opt-out within ten business days. Gmail applies a tighter standard than the law does. Google’s sender guidelines FAQ defines a bulk sender as anyone sending close to 5,000 messages a day to personal Gmail accounts, asks those senders to fulfill unsubscribe requests within 48 hours, and lists a sender who misses that window among those who lose Gmail delivery support. Since November 2025 Google has been ramping up enforcement, with temporary and permanent rejections for non-compliant traffic. Two retailers this size clear 5,000 a day without trying.
How do I stop Shein emails?
Shein gives you three separate controls: a per-email link, an account-level preference, and a dedicated unsubscribe page. Start with whichever is in front of you and finish the others.
- Click Unsubscribe in the email. Find the Unsubscribe link at the bottom of any Shein promotional email and confirm on the page it opens. Gmail’s own help on managing subscriptions warns that “it can take a few days for the sender to unsubscribe you,” so a couple more messages after you click is normal, not a broken button.
- Turn off marketing in your account. Sign in to your Shein account, open Settings, and find the contact preferences panel, which Shein labels Contact Preferences in its app. Switch off the promotional and marketing emails there. Shein’s US privacy policy, effective 10 December 2024, also names its Privacy Center as a route to stop marketing mail if the toggle is not where you expect.
- Use Shein’s direct unsubscribe page. Shein runs a standalone marketing-email unsubscribe page that names two routes: the unsubscribe button at the bottom of any of its emails, or a submitted request to reject marketing emails. It is useful when you no longer have a recent promo message to open.
Do all three and Shein’s promotional mail should taper off within a few days. Transactional mail about your orders and account is separate and keeps arriving.
How do I stop Temu emails?
Temu gives you three separate controls too, and using all three is what stops the flood rather than trimming it. Work through them in order.
- Unsubscribe from the email footer. Open any recent Temu email, scroll to the very bottom, and click the Unsubscribe link. Confirm on the page that loads. This removes you from the promotional list that particular email came from.
- Turn off email in your account preferences. Sign in at temu.com, open My Account, then Settings. As of 2026 the notification controls sit under an Email preferences or Notifications section. Switch off newsletters, promotions, and marketing, then save. Temu’s support center documents these settings and lets you edit email, SMS, and push separately by category.
- Turn off in-app notifications. In the Temu app, tap You to open your account, go to Settings, then Notifications, tap Edit, and switch off the email categories you do not want. This is the control most people miss, because the app manages its own notification preferences apart from the website.
After all three, expect a few stragglers over the next several days while the opt-out processes, then a sharp drop in promotional mail. Order and shipping emails will continue as long as your account is active.
Why do I still get Shein or Temu emails after unsubscribing?
Almost always because you left one list while others keep running, and because unsubscribing never touches transactional mail. This is the part that makes people feel like the button does nothing, and it is common across every big sender, not just these two.
Four things are usually in play. First, both retailers split promotions, coupons, cart reminders, and product alerts into separate lists, so a footer link that clears one leaves the rest untouched. Second, order confirmations, shipping updates, delivery notices, and account or security messages are transactional, and a marketing opt-out has no effect on them. Third, email, SMS, and app push are independent channels, so silencing email does nothing to the texts. Fourth, opt-outs take time to process, and the ten-business-day window under CAN-SPAM means a few more messages are normal before the list updates.
If the mail that keeps coming looks like it is from senders you never signed up for rather than Shein or Temu themselves, that is a different mechanic, and our guide to why unsubscribing can bring more spam explains when a click confirms your address to a spammer instead of removing you from a list.
How do I stop them for good when they keep coming?
When the account-level opt-out is done and mail still lands, stop asking the sender and set a rule on your own inbox instead. Blocking and filtering work whether or not the sender cooperates, and they catch order emails too.
Block the sender in your email app. Gmail Help says that once you block someone, all future emails from them go to Spam, and Google adds on the subscriptions page that blocking does not unsubscribe you from the list, so do both rather than one. In Outlook.com, Microsoft documents adding the address under Settings, then Mail, then Junk email, then Blocked senders, and it notes that junk mail is deleted automatically after 14 days. For the deals already piled up in your inbox, clearing the Gmail Promotions tab in bulk wipes months of retail mail in one pass. For obvious lookalike emails that spoof these brands, mark them as spam rather than clicking anything, since that trains your filter without confirming your address. Our guide to unsubscribe versus mark as spam breaks down which button fits which situation, and the full spam-reduction toolkit covers filters, aliases, and reporting in depth.
If Temu and Shein are only two of dozens of senders burying your inbox, doing this one at a time gets old fast. Rather than stopping one sender at a time, you can mass unsubscribe in Gmail or weigh the best unsubscribe apps that review every sender in a single pass. Email Unsubscriber scans your Gmail or personal Outlook in your own browser, lists every subscription sender at once, and fires a real one-click unsubscribe wherever the sender supports the standard. Its still-emailing filter then flags the senders who keep mailing after you left, so you know exactly which addresses to block. Your email content never reaches our servers, and you review the full list before anything happens.
Should I delete my Temu or Shein account to stop the emails?
Only if you are done shopping there, because deleting the account is the one thing that also stops transactional mail. Turning off email preferences is enough for most people and keeps your order history intact.
Here is the trade-off. Switching off promotions in your account settings stops the marketing flood without any downside. Closing the account is heavier: it ends the order confirmations and shipping updates too, but it also erases your order history, saved addresses, and any store credit or rewards. If you might buy again, keep the account and just mute the promotions. If you have moved on, close it and let the transactional mail stop with it.
The takeaway
Stopping Temu and Shein emails takes three moves per retailer, not one. Click the Unsubscribe link in an email, switch off promotions in your account’s email preferences, and turn off the matching alerts in the app. Give the opt-out up to ten business days to settle. Order and shipping emails will keep coming while your account is open, so if you want total silence, block the sender or close the account. And if these two are just the loudest names in a much longer list, clearing them by hand one message at a time is the slow road. Deal with the whole list in one sitting instead.
