AI & I
AI now sits on both ends of your inbox: writing the marketing you receive and summarising it once it arrives. These posts look at what that changes for you specifically, not for the marketers.
Gmail's AI Inbox: your email as a briefing, not a list
Gmail's AI Inbox turns your email into a briefing of to-dos and topics instead of a message list. What it surfaces, what it hides, and how to switch it off.
Gemini Spark: what a 24/7 AI agent in your inbox actually does
Google's Gemini Spark is a 24/7 AI agent that reads and acts on your Gmail. Here's what it actually does, and the trade-off of the access it needs.
Apple Intelligence and your email: summaries, Priority, and on-device privacy
Apple Intelligence adds Priority messages, inbox summaries, and on-device processing to Apple Mail. Here is what each does, and how to switch it off.
How AI decides what email you see: Gmail's inbox gatekeepers
Gmail's AI sorts every message into a category, an importance level, and a spam verdict before you see it. How it decides, and how to correct it.
Is AI writing the emails you get? Generative AI and your 2026 inbox
AI now drafts the subject lines, body copy, and send times of the emails you get. What changed in 2026, and why unsubscribing is the counter-move.
AI email summaries in Gmail and Apple Mail: what they do to your inbox
Gmail and Apple Mail now summarize your email with AI. Here's who processes it, where it can go wrong, and how to turn the summaries off.